Monday 31 March 2014

Team project 1 - Team Traditional Media

Research object

 

Our team picked companies from the field of 'traditional media' to be the objects of research. The companies were The Guardian (newspaper), USA Today (newspaper), National Geographic (monthly magazine), MegaStar FM (radio) and Televisió de Catalunya (TV).

The term 'traditional media' refers to print, tv and radio media.

Research questions

 

Our team's research questions focused on how the 'traditional media' companies have adapted to the world of social media. Do they have a Facebook page? Twitter account? Instagram? Pinterest? Something else?What type of content gets to be shared there: Everything? Only big news/important content? Do they share with automation (via RSS feed etc.) or do they actually manage different accounts?
Does “the brand” communicate with the followers? Do they share for example the Twitter accounts of their staff there (for example in the end of an article “follow John Doe @johndoe”)?

How we did it

 

We tried to find the social media platforms of the chosen brands and see how they use the potential of the certain service.

Discussion and the gathering of all material were done in Google Doc.

The end result is this blog post.

What we found

 

USA Today

 

USA Today is a national American daily newspaper published by the Gannett Company. It was founded in 1982.

USA Today use social media to a great extent, they have 1,6 million followers on Facebook and they even have specialised paged for different subjects. They use Twitter heavily, over 1 million followers, 39 different Twitter accounts for different subjects (like sports, style…) over 100 reporter of Twitter (whaaaat!). The reporters are able to use Twitter to bring the articles right in front of the readers and ask questions and create discussion. They don’t use any personal identities on their tweets (probably better so as there are so many reporters) but it seems that they don’t use automation, since the tweets aren’t just the beginning of the article.The activity on Facebook seems to differ from the activity on Twitter - there are a lot of “non-sense” stuff too, like competitions and stuff, but the discussion in very active on Facebook as well! There are a lot of commenting going on from the readers.

They also use Foursquare and Gowalla and link them to their travelling pages and “where to visit”-pages, so that people who visit those places, can check in and get points etc.
They also use blogs, which I found interesting, since I haven’t seen such thing at least in Finland - have you guys? There are blogs about every current issue on the newspaper and the blogs go deeper into the subjects.
Those blogs are connected to Twitter and they have feeds to follow, there’s everything from Idols to politics and sports.
All in all, USA Today seems to have the social media field well in grasp - they are very active and versitile!

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National Geographic

 

National geographic is a famous magazine about photograph of natural or human being. They are using SNS instagram that specialized at posting picture. And they have 4,455,242 followers. They post nice pictures everyday and it makes followers easy to approach to their magazine.

  natgeo.jpg

I found the press which is active in using SNS media. AP News. They have accounts on twitter, facebook and youtube. And they also have a lot of followers each platform. Especially on facebook, AP News’s wall is used as a place for debate. People suggest their own opinions by comments. So we can see various view of person on articles that AP posted. I think it is the successful example of using social media in traditional media.  ap news.jpgap news facebook.jpg

 

Megastar FM

 


MegaStar Fm is a quite new spanish radio station which belongs to COPE, a really important radio group created in 1980. It started to broadcast in September 2014 and their philosophy is to create a new channel addressed to young people, full of energy and nonchalance, but mostly with their own style and different from anything else.

The most remarkable thing is that they have been working really hard in the online development both on the website and the social network. They have also developed an app for smartphones and I want to stress it’s quite cool.

When you open it the music they are broadcasting begins to play, if you press one button you can share via SMS, mail, Facebook and Twitter the song. It has another option where you can see the lyrics of the song played like a karaoke. Finally, you can send tweets directly to @MegaStarFM their Twitter account.

Concerning to their Facebook page I have to say that they only have 2227 followers but I think it’s because I have been promoting more Twitter. They don’t upload content everyday so that can be the reason. They post some funny videos and video clips but not relevant information.

Nevertheless their main channel to be in contact with their listeners is via Twitter, they retweet constantly their tweets, which is a good way to retain them because Twitter users like to be seen, especially through famous users. Currently they have 25,261 followers but increasing every day. It is a channel to organize contests and to make people to participate in their interactive programme during the morning and the afternoon.

Finally, their website is really similar to the application. A really simple design, based on their Twitter activity being updated constantly. It also has a karaoke and some videos of the events they organize around Spain.

To sum up, MegaStar is a really interactive media basing their activity and schedule on their listeners. So they are the most important aspect and everything revolves around them. Despite is a quite new radio station I consider they are doing their work really good because they are gaining followers quite fast. 

 

Televisio de Catalonya 

 


This is the public tv channel from Catalonia (Its capital is Barcelona). It’s very curious to realize that a television only available for seven and a half million people has the same amount of followers in Facebook than the public tv channel from Spain: Televisión Española (TVE), available for more than 47 million people.
TV3 started their broadcasts in 1983, seven years after the dictatorship in Spain finished. There was a general feeling of making and building a television adapted to the catalans, the catalan language and Catalonia’s folklore. And they managed to do it.
Since the beginnings, TV3 was a very modern and advanced channel if we consider the fact that was not a public television from Spain. It soon had its own news, series and programs. All of them, in Catalan.

But apart form the basic and usual programming that offered, it soon started to introduce different events that were not seen until then, and even less in an Autonomic television. For instance, in 1992 it started a special program broadcasted every year, that is only around 12 hours long and it tries to collect donations for different illnesses. It mobilises thousands of people not only donating but also taking part in the activities that are organized all over the country (Catalonia).
In this event for example, the social networks always play a very important role. It is obvious that the main distributor of the information is the tv channel itself, but thanks to Twitter or Facebook it is very easy to get to many people who may not be watching tv.

As any other company who joins a social network, in the beginning there were hardly any likes, followers or people commenting on the Facebook page, however, it is now one of the most followed media companies in the whole country. A reason that helped this to happen was the interactivity there has always been between the tv channel and the audience not only in the programs but also and even more in the social networks. It is pretty sure that every time that there is a post on Facebook, it tries to involve people by commenting and giving their opinion. By doing this they can also find a way to know and maybe apply to their programming schedule what the audience thinks or wants.

Despite the fact that many of the posts (not even in Facebook but also on Twitter) are about news or future programming, there’s an important part in which we find conversations and comments between the audience and the tv channel, as well as questions about how much did the audience liked an already emitted program. That creates a very friendly and reliable environment between both the spectators and the professionals. And at the same time, the audience of the channel increases by winning the confidence of people… (or at least, that’s what they try to do).

All in all, I think TV3 is a very good example of a modern tv channel, not only because of the diversity of programming that offers but also for the quality they have, and how the audience relies on it day after day. Basically it is a channel to be proud of and even more if we have in mind that is only subsidized and seen by a 15% of the total population of Spain but fights equally to the rest of tv channels of the country.


The Guardian



The Guardian is a British national daily newspaper. Founded in 1821, it was known as The Manchester Guardian until 1959. From its beginnings as a local paper it has grown into a national paper associated with a complex organisational structure and an international multimedia and web presence. It has two online outlets based outside the United Kingdom, Guardian Australia and Guardian US.

”The Guardian has become the world's third most read newspaper website, with 30.4 million readers in June 2012, according to industry analyst ComScore.” [http://www.theguardian.com/gnm-press-office/8]

The Guardian is known for its involvement in Twitter. According to twittercounter.com, The Guardian's Twitter account has 2 058 374 followers (checked 28.3.) and the account follows 1071 'tweeters'.

It's hard to get exact time the account has been founded but twittercounter.com has been tracking their statistics since 26th of September 2008.

The Guardian's @guardian account seems to share all their new articles published on their website by automation. However, they have founded several other accounts for specific genres (see picture below).

There are 24 Twitter accounts with the certificate tap that connect to The Guardian. The accounts share specific news from topics such as politics, lifestyle, films and so on. There are, however, more accounts that seem to use The Guardian's G logo but don't have the certificate tap on them.

The Guardian's journalists are known to be pro-social media type. One can find many of their journalists, editors and other staff by searching 'Guardian' Twitter accounts.

As the ”brand” doesn't seem to communicate with the other users on Twitter, the employees do. They use Twitter a lot for crowdsourcing and discussing about the articles they've written or shared.

Paul Lewis, working for Guardian US now, has been the pioneer of using Twitter for journalistic purposes. Back in 2011, he used Twitter to locate events during the riots of London. He later collected tweets and other material shared on social media and gathered a data package of them, creating a timeline of the events.

The Guardian's official account has 26 055 followers and 360 posts. Instagram has yet to be taken advantage of by traditional media, and the amount of posts tells that even The Guardian isn't using Instagram with its full potential.

The Guardian has pinned 562 times. They have categories from 'behind the scenes' to infographics and themes such as 'vintage'.

The Guardian's Pinterest account is being followed by 4807 users. They follow 59 accounts.
Guardian has accounts similarly to Twitter. They have multiple pages for certain topics.

Their main page has almost 1,9 million likes. 

Team Members

Sami Lindfors
Noora Tolvanen
Hyerim Kwon
Adriana Gil
Albert Arrabal

12 comments:

  1. I just want to say that Blogger must be the buggiest and annoying blogging platforms I've ever used. Dear lord I can't sleep now because of the frustration. It feels like the main coder made the service on drugs.

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  3. Sami, I agree with you.

    About blogs in Finnish newspapers/magazines:

    http://www.hs.fi/aihe/blogit/
    http://suomenkuvalehti.fi/blogit/

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  4. Why I can't edit my own comments. Very annoying.

    Sorry to be like this but MegaStar FM "started to broadcast in September 2014"? :D

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    1. Satu, it is very good comments can't be edited. How would discussions look like if everybody could change their arguments afterwards? WOuld make no sense.
      A very similar case we already discussed about Google groups. I just liked to add one argument I didn't think of writing my comment then: Twitter would also be a completely different (and less important) platform f you could edit your tweets later.

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    2. I like Facebook's editing system where you can see the original version of the message. Let's you correct your sentences and typos, and lets others see if you've turned your coat in the middle of the conversation.

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    3. As here, I'd just like to correct the incorrect '-symbol in the first "Lets".

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  5. Cai makes a good point with Twitter. Sami I have to agree that Facebook has found the best way so far to implement editing, it's a good balance between being able to fix typos and not allowing people to misrepresent their past positions.

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  6. Hi!

    Here’s some feedback on your first team assignment. Let me start by making a general comment that involves almost every team; The final reports have been quite lengthy overall. This is perfectly understandable since students who work hard like to demonstrate it by presenting a large amount of content. However, there is some real value in the difficult art of boiling things down to the essentials. Our suggestion is that you produce an impressive wealth of content in your work files inside Google Drive and then find clever ways to compress the information to the parts that really matter.

    That said, I also have to commend the teams for producing thoughtful and interesting content in this task. I know you worked hard to figure everything out, collaborate efficiently and research your subjects thoroughly! Thank you for that.

    As a final general note, most of you presented information about your sources, which was good. It would be even better, if you would reference those sources in the actual text, so that the readers can easily fact check your content. There are several different citation styles, of which two of the most common ones are Vancouver Referencing and Parenthetical referencing [1] The one I just used there is a form of Vancouver Referencing. If you make a thesis for TAMK you will be using Parenthetical referencing (TAMK Opinto-opas 2013). You can use the style you like. I personally prefer Vancouver referencing in square bracket subscript, which is also what Wikipedia is using. It makes the text clean and easy to read.

    Here’s some feedback especially for the traditional media -team:

    -Research questions are a bit vague and not so well formulated..

    +...however the actual topics are interesting!


    *USA Today
    +Goes straight to the point
    +Short but relevant

    *National Geographic
    -Too light in content. It doesn’t address the research questions.

    *Megastar FM
    -+slightly better, but doesn’t answer all research questions either
    -descriptive, would benefit from some analysis

    *Televisio de Catalonya
    +Some good analysis
    -Could benefit from some stats

    *Guardian
    +Has really good content about Twitter
    -No mention of Facebook or other major platforms?
    +One in-text citation

    -All in all, team traditional media could benefit from some kind of a conclusion in the end.

    -The report could benefit from some charts/graphs.

    +Lot’s of interesting content!

    -The work was returned on monday (so slightly late from the deadline).


    Citations:

    1. http://en.wikipedia.org/wiki/Citation

    TAMK Opinto-opas 2013. Tampereen ammattikorkeakoulu. Read 7.4.2014.
    http://opinto-opas.tamk.fi/

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  7. Hello!

    It was quite pleasant reading your report since you have an interesting topic, and also you shows great findings regarding the topic as well, and as part of my task in this course here are my comments regarding your team's report:

    *USA Today
    + well research and well written, it showed me the whole picture of how social media is being used by the company with clear details.

    *National Geographic
    The beginning where the report stating the use of instagram as its unique niche is great however research on the magazine's use of other social media platforms is not visible.

    *Megastar FM
    well written description, and adding some graphic elements to the reports would give me a better picture of the radio's image.


    *Televisio de Catalonya
    Good introduction and description of the media company however there is not enough detailed report of the use of social media

    *Guardian
    I like that you mention its use of Pinterest, which others are not using (based on this report)

    Overall, I think you have a well written report, not so long yet still packed with information. Might be better if there was a table/chart at the end that sum up all the uses of social media networks of all these traditional media so we could compare them side by side.

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  8. Feed back from Kseniya:

    Social Media in Traditional Media seems to me a very good topic choice. It's very curious how traditional media approaches new global trends or it tries to ignore and avoid it.
    The style of the report is a great example of “social media” way of writing. It is more informal and transmits more emotions and personal attitude of a writer, that makes the research paper more alive.
    Visual representation was quite good. Screen shots from social media channels are really appealing. I would like to take a look at US Today Instagram for sure.
    Analysis of social media was very descriptive and provides a lot of information.

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  9. First impressions: Easy to read. After reading the first page I am interested to read more and not even slightly bored. Which one of you is a (future) journalist?

    Chapter by chapter: After reading the USA Today part and was full of expectations, I was slightly disappointed in the NatGeo part. It missed a lot of info. To make a paper really good you should show some team effort and help a person who did not the job so well. Especially I miss some data to support the claims. I like the passion in Megastar FM part. Televisio de Catalonya is lengthy, but again misses some numbers and references. And the Guardian part is again as good as the USAT.

    What about conclusions and references?

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